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Thursday, July 24, 2014

How Valuable is a Loyal Customer?

"Lifetime revenue from a pizza eater is $8,000!" ~Harvard Business Review

"Loyal Kleenex family will spend $994.00 on facial tissues over a lifetime!" ~Kimberrly Clark

Whether you're selling pizza, Kleenex or something else, if you can keep the customer coming back year after year, it all translates into the same thing: Money!

Today is the third Thursday of the beginning of the quarter (January, April, July and October) That means it's

Actually, the purpose of this day is to remind us how valuable our customers/Clients are to us.

How well do you know your customers?
When was the last time your customers/clients heard from you?
What do your customers want from you?
Do your customers feel valued by you?

According to customer relationship management experts, companies can increase revenue by 50% if they retain only 5% more of their customers.
Don't you want your share of that revenue?

Develop Loyalty with your Customers and Clients
by Letting Them Know You're Thinking of Them.
How do you connect with customers/clients? Click here to find out about the system I use to put the process of keeping in touch on autopilot while being very personal at the same time.

Visit me on Facebook and tell me how you will observe Get to Know Your Customer Day Click Here

Read more about Get to Know Your Customer Day 

Image: Pepperoni pizza author and copyright holder, Jon Sullivan, public domain
edited 9/20/15